Rand Runners Digital Growth (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit randrunners.co.za or contact us about our services.
1. Information we collect
We may collect information about you in the following ways:
- Contact form submissions — when you fill out our discovery call or contact form, we collect your name, email, phone number, business name, and the details you share about your business challenge.
- Email communications — if you email us directly, we retain the content of those messages.
- Website analytics — we use Google Analytics (GA4) to collect anonymous data about how visitors interact with the site: pages visited, time on site, device type, approximate location (city level).
- Cookies — our website uses cookies to improve your experience and support our analytics tools. You can disable cookies in your browser settings.
2. How we use your information
We use the information we collect to:
- Respond to your discovery call requests and enquiries.
- Provide digital marketing and web development services.
- Send you relevant updates, tips, or proposals (only with your permission).
- Improve the website and understand how visitors use it.
- Comply with legal obligations.
3. How we share your information
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Service providers — tools we use to operate our business, including Formspree (form submissions), Google Analytics, and Google Tag Manager. These providers are bound by their own privacy policies.
- Legal requirements — if required by law, regulation, or legal process, we may disclose your information to the appropriate authorities.
4. Data storage and security
Your information is stored securely. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The site is hosted on Hostinger and uses HTTPS encryption.
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
5. Your rights under POPIA
Under the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate personal information.
- Request deletion of your personal information.
- Object to the processing of your personal information.
- Lodge a complaint with the Information Regulator of South Africa.
To exercise any of these rights, email info@randrunners.co.za.
6. Cookies
Our website uses cookies — small text files stored on your device — to improve your browsing experience and gather analytics data. The cookies we use include:
- Analytics cookies — Google Analytics uses cookies to help us understand how visitors use the site. This data is anonymous and aggregated.
- Functional cookies — used to remember your preferences on the site.
You can control cookies through your browser settings. Disabling cookies may affect some functionality of the site.
7. Third-party links
Our website may contain links to third-party websites (such as LinkedIn, Instagram, or client sites). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.
8. Children's privacy
Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.
9. Changes to this policy
We may update this policy from time to time. We'll notify you of significant changes by updating the “last updated” date at the top of this page. Your continued use of the website after any changes constitutes acceptance of the updated policy.
10. Contact us
If you have any questions about this policy or how we handle your personal information:
- Email: info@randrunners.co.za
- WhatsApp: +27 61 863 9582
- Website: randrunners.co.za
- Location: Cape Town, South Africa