Privacy policy.

Rand Runners Digital Growth (“we”, “our”, “us”) is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit randrunners.co.za or contact us about our services.

1. Information we collect

We may collect information about you in the following ways:

• Contact form submissions — when you fill out our discovery call or contact form, we collect your name, email, phone number, business name, and the details you share about your business challenge.
• Email communications — if you email us directly, we retain the content of those messages.
• Website analytics — if you choose analytics in our consent banner, we use Google Analytics (GA4) to collect aggregated information about how visitors interact with the site, such as pages visited, time on site, device type and approximate city-level location.
• Consent preference — we store your analytics preference in your browser so we can remember your choice.

2. How we use your information

We use the information we collect to:

• Respond to your discovery call requests and enquiries.
• Provide digital marketing and web development services.
• Send you relevant updates, tips, or proposals (only with your permission).
• Improve the website and understand how visitors use it.
• Comply with legal obligations.

3. How we share your information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — tools we use to operate our business, including our server-side contact form handler and Google Analytics when you opt in. These providers are bound by their own privacy policies.
• Legal requirements — if required by law, regulation, or legal process, we may disclose your information to the appropriate authorities.

4. Data storage and security

Your information is stored securely. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. The website is served over HTTPS.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Your rights under POPIA

Under the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate personal information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Lodge a complaint with the Information Regulator of South Africa.

To exercise any of these rights, email hello@randrunners.co.za.

6. Cookies

We use an essential browser-storage preference to remember your consent choice. Optional analytics only load after you choose “Allow analytics” in the consent banner.

• Analytics cookies — Google Analytics may use cookies after you consent. This data is collected in aggregated form.
• Consent preference — used to remember whether you accepted or declined optional analytics.

You can change or clear your choice through your browser settings. Clearing site data will show the banner again.

7. Third-party links

Our website may contain links to third-party websites (such as LinkedIn, Instagram, or client sites). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's privacy

Our services are not directed at individuals under 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to this policy

We may update this policy from time to time. We'll notify you of significant changes by updating the “last updated” date at the top of this page. Your continued use of the website after any changes constitutes acceptance of the updated policy.

10. Contact us

If you have any questions about this policy or how we handle your personal information:

• Email: hello@randrunners.co.za
• WhatsApp: +27 61 863 9582
• Website: randrunners.co.za
• Location: Cape Town, South Africa