Privacy Policy

Rand Runners Digital Growth ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at randrunners.co.za or contact us for our services.

1. Information We Collect

We may collect information about you in the following ways:

• Contact form submissions — When you fill out our discovery call or contact form, we collect your name, email address, phone number, business name, and the details you provide about your business challenge.
• Email communications — If you email us directly, we retain the content of those communications.
• Website analytics — We use Google Analytics (GA4) to collect anonymous data about how visitors interact with our website, including pages visited, time on site, device type, and approximate location (city level).
• Cookies — Our website uses cookies to improve your experience and to support our analytics tools. You can disable cookies in your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Respond to your discovery call requests and enquiries
• Provide digital marketing and web development services
• Send you relevant updates, tips, or proposals (only with your permission)
• Improve our website and understand how visitors use it
• Comply with legal obligations

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service providers — Tools we use to operate our business, including Formspree (form submissions), Google Analytics (website analytics), and Google Tag Manager. These providers are bound by their own privacy policies.
• Legal requirements — If required by law, regulation, or legal process, we may disclose your information to the appropriate authorities.

4. Data Storage and Security

Your information is stored securely. We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our website is hosted on Hostinger and uses HTTPS encryption.

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law.

5. Your Rights (POPIA)

Under the Protection of Personal Information Act (POPIA) in South Africa, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Object to the processing of your personal information
• Lodge a complaint with the Information Regulator of South Africa

To exercise any of these rights, contact us at info@randrunners.co.za.

6. Cookies

Our website uses cookies — small text files stored on your device — to improve your browsing experience and gather analytics data. The cookies we use include:

• Analytics cookies — Google Analytics uses cookies to help us understand how visitors use our site. This data is anonymous and aggregated.
• Functional cookies — Used to remember your preferences on the site.

You can control cookies through your browser settings. Disabling cookies may affect some functionality of the website.

7. Third-Party Links

Our website may contain links to third-party websites (such as LinkedIn, Instagram, or client sites). We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

• Email: info@randrunners.co.za
• WhatsApp: +27 61 863 9582
• Website: randrunners.co.za
• Location: Cape Town, South Africa